This FAQ is designed to put your mind at ease and to answer any questions that you may have.
Is there a late fee?
For every 30 minutes late there is a $50 fee applied to your invoice
Is there a cancellation fee?
There is a $25 cancellation fee
How many edits do I get?
For one hour studio and outdoor shoots you receive 4 professionally retouched images
Can I bring a friend to the shoot?
Yes you can! Just please notify us prior.
Can I order more edited photos?
Yes, photos can be ordered here via email a $15/image
How long will it take to get my edited photos?
All photos are returned within 1 - 2 weeks
Can I get them faster than 2 weeks?
You can apply rush editing to your package for $50
How early should I reserve my shoot?
As early as you can pay the $100 because slots are reserved frequently
Do I have to reschedule a shoot if there's a cancellation?
Yes you have to rebook the shoot in a cancellation by submitting another $50 deposit
JFP Studios reserves the right to reschedule your photoshoot at the company's discretion.
The deposit submitted to reserve your shoot is non-refundable.
A late fee of $50 per 30 mins will be applied to your invoice for failure to arrive at the shoot.
Cancellations will result in you having to reschedule a shoot with a non transferable deposit.
In the event of extraneous situations that are beyond our control such as sickness, matters of the family, or emergencies, the deposit will be credited to another booking for the duration of 2 months after the appointed date.
All shoots include a folder with all unedited images taken at your shoot in JPEG format; you shall receive a separate folder with your retouched photos (edits). PLEASE SAVE THESE folders to your dropbox or personal computer as they will be purged from storage 3 weeks after they have been sent out.
For additional retouched (edited) photos, there is a $15/image (or a little more depending on the anticipated complexity of the work) fee after a thorough inspection of the Raw or high quality JPEG has been done.
Turnaround is guaranteed 1 - 2 weeks (for photoshoots). You are guaranteed this turnaround and should we not make the 2 week turnaround, you are returned 50% of your total expenditures. This does not apply for rush editing packages. Do note that for any extraneous circumstances you shall be notified promptly.
Event photography turnaround is 1 - 2 days.
Should you ever lose your photos, you can contact us to retrieve your edits or raw photos as all work done with us are permanently archived.
Great now back to your booking!
If you have any other questions, shoot me a message: firstname.lastname@example.org